FAQ

Frequently Asked Questions (FAQ)

1. What is a discovery/mystery box?

Our discovery boxes contain a selection of Quebec food products. Each box is unique and regularly renewed to offer new products.

2. What kind of products can I find in my box?

You will find a variety of carefully selected products such as chips, spreads, beverages, sweets, and more. Each box is designed to showcase the richness of local products.

3. Can I choose what will be in the box?

No, the contents of each box are a surprise! That's what makes the experience so unique and exciting. However, we guarantee quality and diversity of products.

4. Are the products of good quality?

Absolutely! We only select quality products from Quebec designers and producers recognized for their expertise.

5. How often are the boxes renewed?

We renew the contents of our boxes monthly, with new products and discoveries every month.

6. Can I give a box as a gift?

Yes! Our boxes are perfect for giving a unique and memorable experience. When ordering, you can indicate the address of the person to whom you wish to give the gift.

7. How does delivery work?

We deliver boxes anywhere in Canada. Delivery is usually within 5 to 7 business days of ordering.

8. Can I subscribe to receive a box every month?

Certainly. So you are sure not to miss anything.

9. Can I return a box if I don't like it?

Since each box is a selection of surprise products, we cannot accept returns. However, if a product is damaged or missing, please do not hesitate to contact us.

10. How can I contact you?

You can contact us through our Contact Us page for any additional questions or order tracking. We will be happy to help you!